Frequently Asked Questions

What services does your primary care clinic offer?
We provide care for adults 18+ including weight management, managing long-term medicines, diagnosing and treating colds, urinary infections, diabetes, high blood pressure, testosterone replacement if needed, high cholesterol, thyroid issues, anxiety, depression, back pain, muscle pain, insomnia, arthritis, migraines, and more. Check our services page for details.

We also maintain slots for same day sick visits in addition to providing routine physicals and chronic disease management.

Do you accept insurance?

We accept many insurance plans and keep adding more. Currently, we work with Aetna, United Healthcare, Amerihealth, Medicare, and some Medicaid plans. Please contact us to check your coverage.

What if you don’t accept my insurance plan or I have no insurance?

We also provide direct care plans starting at $99/month for one person.

What is Direct Health Care?

DPC is a healthcare method where patients pay their primary doctors directly, without using insurance. Patients usually pay a monthly fee that covers visits for illness, one yearly check-up, and urgent care. This way, patients get more personal and easier access to care. However, keep note that we still highly recommend having health insurance to cover the cost of any specialists you need to see, lab services, imaging, and hospital visits.

How do I make an appointment?

You can call our office during business hours or use our secure online appointment request portal available on our website.

Do you accept walk-ins?

We do not accept walk ins and recommend calling to check on our same day slot availability.

What should I bring to my first visit?

Please bring your insurance card, a valid photo ID, a list of current medications, and any relevant medical records if available.

How can I get my lab or test results?

Results are usually available within a few business days and can be accessed through our patient portal or by calling the office.

What if I need a referral to a specialist?

Our providers can issue referrals when necessary and coordinate your care with specialists in our network.

Do you offer telemedicine visits?

Yes, we offer virtual visits for certain medical issues. Please call our office to find out if your condition is suitable for a telemedicine appointment.

Do you offer long term opioid therapy?

If you are on chronic pain medications, while we can serve as your PCP, we recommend following up with pain management to get those scripts filled.

Do you offer any in office procedures?

We offer EKG testing, body composition testing, COVID/Flu tests, urine tests.

How do I contact my provider?

If you need to contact your doctor after hours, there are a few options available. For questions or concerns, you can call the office and leave a voicemail. Alternatively, you can send a message to your provider through the patient portal. You can expect to receive a response within the next 1-2 business days.

*If you are having an emergency, please call 911 or go to the nearest emergency room